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The Line Up Team's Response to COVID-19

Through April 10th, our production team is exclusively making face masks rather than performance costumes during Minnesota’s “stay at home” directive.

Masks ship for free in 3-7 business days.

Costumes ship in 4-6 weeks.


Dear Friends –

You can still place an order with us, but we are currently unable to ship your orders due to Minnesota state's recent COVID-19 "stay at home" restrictions. Our production facilities will be closed until 4/13/2020 in order to keep our community safe! Therefore, our lead time is now extended to 4-6 weeks from the date you confirm your order.

Our customer service team is working remotely and is available - and very eager - to help answer any questions! For customers with orders currently in process, your account managers will reach out to you to coordinate your delivery date.

We're still here to help, even if you're not sure what will happen in the future. Design illustrations for custom group orders are always free if you'd like help developing your ideas!

Thank you more than ever for patience, and for being one of our valued partners! We could not keep going without you.

Best,
Deb Erickson
Owner & Creative Director



CONTACT US

For the fastest response, please use this form.

We can also be reached via:

  • Live chat: Mon-Thurs, 9-4pm CST or Friday 9-1pm CST
  • Email: info@thelineup.com
  • Phone: Leave a voicemail at 952-829-7819. We'll be checking messages during business hours of Mon-Thurs, 9-4pm CST


CUSTOMER SERVICE HOURS

Mon-Thurs, 9-4pm CST